Common actions

Troubleshooting

My dates disappeared

Confirm that Day Counter is still installed and enabled in the same Chrome profile. If you have a JSON backup, import it and review the preview before choosing Merge or Replace.

A countdown looks one day off

Confirm the target date in Edit. Day Counter compares local calendar dates rather than elapsed hours, so daylight-saving changes should not alter the result.

The extension cannot import my file

Day Counter accepts its versioned JSON backup format up to 5 MB. It rejects malformed, unsupported, or duplicate records before changing local data.

How do yearly dates work?

Yearly dates show their next occurrence, including TODAY on the occurrence date. A February 29 date uses February 28 in non-leap years and returns to February 29 in leap years. The originally entered date is preserved.

Privacy and diagnostic information

Read the privacy policy. Do not send personal event titles, dates, or backup files in a support request unless specifically necessary and you are comfortable sharing them.

Contact

For support, email vanoye21@gmail.com.

This is the current developer contact and may later be replaced by a custom-domain support address.